Legal notice
HOKA Legal Notice (Europe)
Welcome to our store.
Please read this legal notice carefully before using this website. By accessing, browsing, registering an account, or purchasing goods, you indicate that you have read, understood, and agreed to abide by all the contents of this notice.
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I. Website Description
This website is an e-commerce website providing HOKA products and related services to European consumers.
All HOKA products sold in this store are genuine.
As a brand authorized partner, we maintain long-term and stable cooperation with our authorized partners and obtain more competitive procurement prices through large-scale purchasing and a stable supply chain. Therefore, we are able to provide European consumers with more favorable sales prices while ensuring product quality and genuine sources.
This website complies with applicable EU consumer protection laws and regulations, providing consumers with a safe, transparent, and reliable shopping experience.
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II. Intellectual Property Statement
Unless otherwise stipulated by law, the content displayed on this website, including but not limited to:
* Website Design
* Page Layout
* Product Introduction
* Original Text
* Icons
* Typography Design
* Other Original Content
is protected by relevant intellectual property laws.
Without the written authorization of this store, no individual or organization may copy, reproduce, disseminate, modify, publish, or use it for any commercial purpose.
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III. Trademark Statement
**HOKA and its related trademarks, brand names, product names, logos, images, and other brand identifiers are the property of their respective owners.
This website is only used for selling legally purchased genuine products.
Except for legally selling goods and reasonably using brand names for product display and description, this website does not claim ownership of the aforementioned trademarks or brand-related intellectual property rights.
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# IV. Product Information Statement
We are committed to ensuring that the product information provided on this website is true, accurate, and complete, including but not limited to:
* Product Images
* Product Name
* Product Specifications
* Product Color
* Product Price
* Product Inventory
* Product Description
Due to differences in shooting environment, display devices, and browser settings, the product color may slightly differ from the actual product. The actual product received shall prevail.
We reserve the right to promptly correct any obvious errors.
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# V. Price Explanation
We always adhere to an open and transparent pricing policy.
As a brand authorized partner, we leverage long-term partnerships, large-scale procurement, and a stable supply chain to obtain more competitive procurement prices, thus enabling us to offer European consumers more favorable sales prices.
Our preferential prices will not affect:
* Product Quality;
* Authenticity Guarantee;
* Delivery Service;
* After-sales Service;
* Consumers' legally protected rights.
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# VI. Limitation of Liability
To the extent permitted by law, this website shall not be liable for the following:
* Network interruption or system failure;
* Website maintenance or upgrades;
* Delays in third-party logistics delivery;
* Failure of third-party payment platforms;
* Force majeure events (including natural disasters, war, government restrictions, etc.);
* Delivery failure or loss caused by incorrect information provided by the user;
* Other losses caused by the user's personal reasons.
This statement does not limit or exclude the legal rights enjoyed by consumers under the law.
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VII. Third-Party Links
This website may contain links to third-party websites or services, solely for the convenience of users to obtain relevant information.
We cannot control the content, security, or privacy policies of third-party websites, and therefore are not liable for any problems arising from third-party websites.
We recommend that you carefully read their relevant policies when visiting third-party websites.
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VIII. Privacy Protection
We highly value the security of your personal information.
Your personal information will be collected, processed, and protected in accordance with this website's Privacy Policy and the EU's General Data Protection Regulation (GDPR).
We will not sell or illegally disclose your personal information without legal permission or your explicit authorization.
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IX. Consumer Rights
We respect and protect the legitimate rights and interests of consumers under the law.
Under applicable law, consumers have rights including but not limited to:
* Right to know about product information;
* Right to legal returns;
* Right to after-sales service;
* Right to personal information protection;
* Other consumer rights stipulated by law.
For information on returns and refunds, please refer to the "Returns and Refunds Policy" on this website.
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X. Applicable Law
This website provides goods and services to European consumers.
This legal statement is governed by applicable EU consumer protection laws and regulations and other applicable laws.
If any provision of this statement is held to be invalid or unenforceable, the validity of the remaining provisions shall not be affected.
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XI. Statement Updates
We reserve the right to update this legal statement as needed by laws and regulations, business development, or website operation.
The updated content will be published on this website and will take effect from the date of publication.
We recommend that you check this page regularly for the latest version.
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XII. Contact Us
If you have any questions about this legal notice, products, orders, or website services, please contact us through the following methods:
Customer Service Email:
[RobYamamoto788@gmail.com]
Customer Service Hours (Central European Time):
Monday to Friday
09:00 – 18:00
We will usually reply to your email within 24 hours (working days) and assist you in resolving any related issues as soon as possible.